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A. Booking
Procedure:
1. The Booking & Reservations of Hotels/Tours/Transportations
etc. will be confirmed only on 100% advance basis before the
commencement of services taken through
Aamantran Tours, Jaipur (India).
2. No Interest shall be payable by us on any deposit, what so
ever.
B. Our Liability:
1. We are Travel Agents & Holiday Organizers only and
act as Agents for clients on one hand & for operators of
various facilities on the other hand in the best interest of
the client/s. We do not own any Hotel, do not control or
operate any Airline / Railways / any other services. Although
we try our best to arrange and recommend the best services,
yet we do not hold any responsibility for the performance of
all / any of the services provided by service providers or for
any dissatisfaction, delay, accidents, injuries, loss of life,
property, document/s & baggage/s, flight/rail delays,
reservations, transportation, insurance, cancellations,
suspensions or any other eventuality / irregularity and also
for any consequences arising out of natural calamities,
strikes, breakdown of any facility, act of omission and
commission. It is understood that the client/s shall not
bring, make or raise any action, demand or claim in any
respect whatsoever against us, our Employees or Directors or
Partners or Proprietor.
2. Any claim or complaint by the client/s must be
notified in writing to the Office of the Company at Jaipur
(Rajasthan) positively within 07 (seven) days from the end of
the tour. No claim would be entertained under any
circumstances thereafter.
3. We do not carry any independent / additional
liability to any client beyond the liability which is
reimbursed to us by any hotel, airline, tour operator or other
concerned agencies. Under all circumstances our liability
shall be limited only to the amount received by us in this
regard.
4. In case of any claim / dispute the Courts at Jaipur
(Rajasthan) – India only shall have the Jurisdiction.
C. Cancellation Charges (on Total Cost):
1. For Hotel Booking:
A minimum amount of INR 250 / USD 10 as communication charges
will be payable on cancellation made before 7 (Seven) working
days from the day of hotel booking. However for cancellation
made within 7 (Seven) working days one-night room charges will
be payable.
Note: Cancellation charges for booking made during Fairs &
Festivals. Special events, Christmas & New Year Eve shall be
applicable as per policies of the concerned principals.
2. For Tour Booking:
A minimum amount of INR 1000 / USD 25 or 10 % of total amount
of the tour (whichever is higher) as communication charges
will be payable on all cancellations made before 7 (Seven)
working days from the date of commencement of tour. However
for cancellation made within 7 (Seven) working days, 50% of
the total tour cost shall be charged in addition to the
minimum amount mentioned above.
D. Refund:
1. No refund will be made for any unutilized or partly
utilized services of any nature.
2. Any refund due to the client/s on account of cancellation
and for changes made in the booking or on any other account
will take minimum 30 (Thirty days) to process the refund.
3. No partial refund shall be made for unused rooms, meals and
other services.
E. Amendment Fee:
The booking/s once confirmed are generally not amendable.
However, if the client requires to amend the same, an
amendment fee of Rs.500 / USD 15 minimum per amendment shall
be applicable.
F. Insurance:
In the interest of the client/s we recommend for taking
Comprehensive Travel Insurance at their cost covering all
risks.
G. Others:
1. All Tours / Services are subject to the Rules and
Regulations of the Company, Government of India, Reserve Bank
of India or such other rules & regulations as may be
applicable.
2. If the accommodation is not available in the identified /
specified hotel/s for particular Tour due to reasons beyond
our control, we shall make our best efforts to shift the
client/s to Hotel/s maintaining more or less the same
standard. No complaint/s or claim shall be made by the
client/s in this respect.
3. We reserve the right to cancel the tour before the date of
departure. In such case we shall be liable to refund only the
amount paid by the client/s without any interest.
4. Child with extra bed will be treated as an adult.
5. No other service/s will be provided which are not mentioned
in the voucher/s issued by us.
6. Any amendment made after the booking shall be treated as
booking cancelled and re-booked.
7. Rates are subject to change without any notice.
8. While all efforts are made to ensure availability /
accuracy of the information through our communications /
website / brochures etc., we accept no responsibility /
liability for any errors or omissions.
9. Rate of Exchange will be applicable as per prevailing rate. |